Services and Contact Information

Registration and Records

Registration

Students who are able to do so must use the online functionality in myDU to register, add, or drop classes. Students without holds on their account should have this option available to them. Dates for advance registration and the registration readiness tool. 

Students who need to register and/or add/drop classes and cannot do so online can use the digital forms available.

Withdrawal

Students can now use the digital withdrawal form. This process replaces the paper form that was previously available. 

Transcript Requests

Stars Connect is unable to process same-day service requests for transcripts. Instead, students are encouraged to request electronic transcripts, which can be done through Parchment.

Requests for Official Transcripts

Dominican University has partnered with Parchment in order to make ordering transcripts easier. Documents whether digital and/or paper are sent securely to colleges, universities, and other third-party requestors. Verified addresses, international and overnight delivery, all with tracking in place allowing you to see real-time status updates.

Whether you need to order a transcript or other credential type for you or someone else, we’ve got you covered.

Please note:

• Transcript requests are processed during business hours in the order received. Typically, requests are fulfilled within 24–48 hours. However, there may be a delay in service due to holidays and/or unforeseen university closure.
• An active student accounts hold will prevent fulfillment of transcript requests.
• Transcripts cost $15 each.

Delivery Options

• Send now. Transcripts will be processed within the 24-48 hour window.
• Hold for end of term. Transcript order will be held until end of term when grades are calculated and confirmed.
• Hold for degree. Transcript order will be held until conferral date is confirmed and posted on transcript.

Visit the Parchment site to order your transcripts.

Enrollment and Degree Verification

Enrollment verification can be completed online via the National Student Clearinghouse. Students can request that information here. Verifications that require the University seal: There are some forms that require a university seal, specifically ones submitted to the state or other body for licensure. We do not take walk-in requests for documents that require a university seal at this time. Students should email the form that requires the seal to starsconnect@dom.edu. These requests will be processed two to three times per week. Students are encouraged to have any documents mailed to them or the relevant party rather than pick them up on campus. Students who request to pick up these documents in person will receive an email when it is ready and asked to arrange a time to pick up the verification during regular business hours.

Student Account Services

Payments

Students can make payments online at any time via myDU. You can make cash or check payments in the office M–F,  8:30 a.m. – 4:30 p.m.

Account Holds

Students who are requesting a hold to be lifted and have an outstanding balance must email bursar@dom.edu and the request will be reviewed by the Director of Student Accounts. Those requests will not be reviewed on a walk-in basis.

Financial Aid Services

Students can securely upload any documents they need to submit. Forms can also be dropped off in the office or in the box located outside Lewis 115. If you need to meet with a specific staff member, please email them to schedule an appointment. Contact information for staff is below.

Contact Us

Regular Hours

Monday–Friday
8:30 a.m.–4:30 p.m.

Financial Aid Questions

(708) 524-6809
finaid@dom.edu

Student Accounts Questions

(708) 524-6791
bursar@dom.edu

Registration and Information Request Questions

(708) 524-6809
starsconnect@dom.edu

Stars Connect Staff

Tina Baskin
Executive Director of Financial Aid & Enrollment Services 
tbaskin@dom.edu

Debbie Morsovillo
Associate Director of Financial Aid
(708) 524-6808
dmorsovillo@dom.edu

Faye Herzog
Student Service Representative
(708) 524-5920
fherzog@dom.edu

Tracy Howery
Student Service Representative
(708) 524-6809
thowery@dom.edu

Sharon Lentz
Student Loan Coordinator
(708) 524-6797
slentz@dom.edu

Jeannette Montano
Transcript Evaluator and Student Services Representative
jmontano@dom.edu
(708) 524-6804

Miguel Salgado
Intake Specialist
msalgado6@dom.edu

Javier Urbina
Student Accounts Specialist
(708) 524-6160
jurbina@dom.edu