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Dr. Gail Phoenix, Power Hall 115A

Vice President for People and Culture
Email: gphoenix@dom.edu
Phone: (708) 488-5262

Contact me about:

  • Compensation Strategy & Management: Conduct regular salary surveys and use industry benchmarks to ensure competitive pay. Collaborate with peer institutions to understand the market rate for various roles.
  • Staffing and Organizational Development: Oversight of recruitment and hiring to build a dedicated workforce that supports Dominican's mission.
  • Leadership and Culture Initiatives: Initiatives and programs designed to foster an inclusive, empowering work culture.
  • Succession and Workforce Planning: Developing succession plan that identifies and prepares potential leaders for key roles. 
  • Promotions: Staff and Faculty promotions.

Dr. Cynthia Moman, Power Hall 115B

Director of People and Culture
Email: cmoman@dom.edu
Phone: (708) 488-5262

Contact me about:

  • Employee Relations: Establish clear guidelines for respectful communication and collaboration. Create a structured, confidential process for addressing conflicts, such as mediation services or a “safe space” for employees to voice concerns. Regular training for managers on handling disputes can help maintain harmony within teams.
  • Organizational Development: Learning opportunities tailored to Dominican’s objectives, such as leadership development, soft skills, and specialized professional skills. 
  • Leadership and Culture Programs: Create and administer faculty and staff surveys and focus groups to gather feedback on workplace culture. 
  • Employee Resource Groups (ERGs): Provide ERGs with resources, including meeting spaces, funding, and administrative support. 
  • Mentoring Programs: Develop formal mentoring programs, pairing experienced staff with new or junior employees to provide guidance on navigating their roles and building career pathways.
  • Peer Mentoring: Establishing a network where peers can connect based on shared interests or roles. 
  • New Employee Orientation: Oversee new employee orientation sessions for faculty and staff. 

Mark Gobrail, Power Hall 113

Assistant Director of Talent Development and Culture
Email: mgobrail@dom.edu
Phone: (708) 524-6790

Contact me about:

  • Recruitment and Hiring: Implement hiring protocols that emphasize inclusivity, such as diverse search committees, structured interviews, and inclusive job descriptions. Partner with diverse job boards and community organizations to widen the candidate pool.
  • Talent Development: Coordinate workshops and learning modules to empower staff in their roles.
  • Employee Professional Development: Work with each employee to create a personalized development plan that aligns with their career aspirations and the university’s needs. 
  • Talent Management and Career Growth: Create defined pathways for career growth within Dominican, making it clear how employees can progress from entry-level to more advanced roles. 
  • Sr. Kaye Ashe OP Leadership Academy: Manages this academy to nurture emerging leaders at Dominican, emphasizing essential leadership skills, fostering self-awareness, and ensuring alignment with our mission and values.

Largo Krouse, Power Hall 109

Director of Total Compensation and Benefits Administration
Email: lkrouse@dom.edu
Phone: (708) 524-6781

Contact me about:

  • Comprehensive Benefits Education: Offer regular informational sessions and resources to help employees understand and maximize their benefits, including health plans, retirement options, and leave policies.
  • Total Rewards Compensation: Administrator of compensation programs, including performance-based incentives.
  • Payroll Administration: Overseeing compliance with payroll and benefits regulations.
  • Compliance Monitoring and Training: Regularly review compliance with payroll regulations, including Fair Labor Standards Act (FLSA) and other labor laws. Provide training for payroll administrators to stay up-to-date with changing regulations.
  • Wellness Programs: Supporting wellness programs for staff and faculty.

Ange Reda, Power Hall 107

Director of People Analytics and Systems, Notary Public
Email: areda@dom.edu
Phone: (708) 524-6984

Contact me about:

  • People Analytics and Data: Utilize HR analytics to track trends in turnover, engagement, diversity, and other key metrics.
  • Workers' Compensation Administration: Guide employees through the workers' compensation claim process, offering compassionate support and assistance with paperwork and documentation.
  • Maintaining HRIS for Data Accuracy and Efficiency: Ensure data integrity within the HR Information System (HRIS) by regularly auditing records, updating employee information, and enhancing cybersecurity measures.
  • Promote Data-Informed Strategies for Workforce Planning and Development: Use HR data to support workforce planning, identifying potential gaps in skills, predicting hiring needs, and preparing for retirements or transitions.
  • Student Employment Coordination: Oversees the hiring and structured onboarding of student workers.

Norma Merlo, Power Hall 113

Manager of People and Culture Operations
Email: nmerlo@dom.edu
Phone: (708) 524-6784

Contact me about:

  • Tuition Remission Programs: Information on educational benefits for faculty, staff and dependents.
  • Non-exempt Payroll Administration: Establish clear guidelines for non-exempt employees on timekeeping practices, including overtime policies, meal breaks, and clock-in/clock-out procedures to ensure compliance.
  • Employment Verifications: Verification requests for employment and salary.
  • Operational Support: Offer general support for HR and operational tasks, such as onboarding, record-keeping, scheduling, and routine inquiries, ensuring a smooth employee experience.
  • Policy Administration: Provide a clear interpretation of policies within the staff and faculty handbooks, ensuring employees understand policies related to conduct, attendance, leave, and other key areas.